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Future Trends In Office Accommodation
Explores the four themes introduced in the opening
sequences of the guidelines and provides some representative papers
from industry dealing with each theme:
- 'Evolving attitudes'
- changing business attitudes and attitudes to work.
- 'Moving with IT' - latest trends
in IT.
- 'Changing the way you work' -
innovative new ideas in planning the workplace.
- 'Adapting the workplace' - issues
relating to changing real estate.
Click on the titles or introductions to access
copies of each of the papers in the following sections.
'Evolving attitudes'
The following papers introduce some of the issues
that are impacting organisations and resulting in changing attitudes
to work.
"Significant
shifts" - Bill Ford Australian Financial Review - Boss Magazine,
July 2002, provides a comprehensive overview of the issues impacting
the property industry in relation to shifts toward a knowledge economy.
"Business Trends"
- This paper by Michael Brill and the Bosti Associates provides
a comprehensive summary of some of the significant trends in organisations
and workforce attitudes and expectations.
We often understand why change should occur and
we know that by engaging with staff and ensuring that everyone knows
what's going on, that the resulting changed workplace will deliver
all the promised outcomes. Why then is successful change so often
so hard to achieve?
In his paper "Riding
the White Water of Change" Dr Daryll Hull examines James Carlopio's
finding that "Research indicates that 50 to 80% of large systems
implementations, organisational re-engineering and change efforts
fail to deliver the promised benefits" (James Carlopio, "Implementation:
making workplace innovation and technical change happen", McGraw-Hill,
Sydney, 1998)
"Changing workstyles
and supportive environments" - a paper by the Institute of Office
Systems, KOKOYO. This paper provides an interesting point of view
in relation to the future categories of office workers: management
teams of visionary strategists; professionals with expertise and
skills delivering core business; and support teams.
'Moving with IT'
"Wireless for phone and computer; thin screens;
palm PCs; intelligent rooms; groupware and teleconferencing enhancements:
are some of the new technologies which are having and will continue
to greatly impact the workplace" - An extract from Project Future
Forum Working Paper - Technology:
Issues and Implications for the Workplace of the Future, provides
a concise summary of some of these latest trends.
'Changing the way you work'
"Creating funky open-plan work spaces with
private nooks known as the "mixed-use" solution is all the rage
in office design" - Extract from "My Career" - the Sydney Morning
Herald 27 October 2002.
"The notion of treating them mean to keep them
keen is almost a heresy in the new workplace…"
"Management gurus around the world have finally
hit on the next big thing in business - treating their staff like
human beings" - Extracts from Workplace Revolutions - the Sydney
Morning Herald 1 October 2002.
'Adapting the workplace'
One of the most significant changes in accommodation
relates to corporate real estate and the increasing recognition
of the significant value that property/accommodation can bring to
a company's business and bottom line.
Real estate strategy
Real estate is increasingly viewed by senior management
as a strategic asset, one that can add significant value to a company's
business plan and bottom line. This shift in senior management's
perception is driving many of the changes in how the firm's real
estate portfolio is being used.
As more companies recognise that real estate is
a competitive asset, they will change their corporate real estate
strategy to reflect this new understanding.
More and more corporate real estate departments,
for example, will partner with the human resources, finance and
technology departments, and those partnerships will drive real estate
decisions.
Using real estate as a competitive asset, many
companies will adopt a strategy known as disaggregation, which uses
today's improved transportation, logistics technology, and telecommunications
to decentralise once-consolidated functions and relocate them to
the optimal site for each activity.
The following diagram shows some of the different
real estate strategies that can be adopted:
The following extracts are from "The future is
now: transforming corporate real estate" Andersen:
"Disaggregation (or DISPERSED or DISTRIBUTED portfolio
strategies) allows a corporate real estate department to use a single
country or the globe as a location menu, placing each function where
it makes the most strategic and economic sense…"
"A second and critical real estate strategy is
accountability. In the future individual business units will be
held more responsible for their own real estate usage and costs."
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