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Future Trends In Office Accommodation

Explores the four themes introduced in the opening sequences of the guidelines and provides some representative papers from industry dealing with each theme:

  • 'Evolving attitudes' - changing business attitudes and attitudes to work.
  • 'Moving with IT' - latest trends in IT.
  • 'Changing the way you work' - innovative new ideas in planning the workplace.
  • 'Adapting the workplace' - issues relating to changing real estate.

Click on the titles or introductions to access copies of each of the papers in the following sections.

'Evolving attitudes'

The following papers introduce some of the issues that are impacting organisations and resulting in changing attitudes to work.

"Significant shifts" - Bill Ford Australian Financial Review - Boss Magazine, July 2002, provides a comprehensive overview of the issues impacting the property industry in relation to shifts toward a knowledge economy.

"Business Trends" - This paper by Michael Brill and the Bosti Associates provides a comprehensive summary of some of the significant trends in organisations and workforce attitudes and expectations.

We often understand why change should occur and we know that by engaging with staff and ensuring that everyone knows what's going on, that the resulting changed workplace will deliver all the promised outcomes. Why then is successful change so often so hard to achieve?

In his paper "Riding the White Water of Change" Dr Daryll Hull examines James Carlopio's finding that "Research indicates that 50 to 80% of large systems implementations, organisational re-engineering and change efforts fail to deliver the promised benefits" (James Carlopio, "Implementation: making workplace innovation and technical change happen", McGraw-Hill, Sydney, 1998)

"Changing workstyles and supportive environments" - a paper by the Institute of Office Systems, KOKOYO. This paper provides an interesting point of view in relation to the future categories of office workers: management teams of visionary strategists; professionals with expertise and skills delivering core business; and support teams.

'Moving with IT'

"Wireless for phone and computer; thin screens; palm PCs; intelligent rooms; groupware and teleconferencing enhancements: are some of the new technologies which are having and will continue to greatly impact the workplace" - An extract from Project Future Forum Working Paper - Technology: Issues and Implications for the Workplace of the Future, provides a concise summary of some of these latest trends.



'Changing the way you work'

"Creating funky open-plan work spaces with private nooks known as the "mixed-use" solution is all the rage in office design" - Extract from "My Career" - the Sydney Morning Herald 27 October 2002.

"The notion of treating them mean to keep them keen is almost a heresy in the new workplace…"

"Management gurus around the world have finally hit on the next big thing in business - treating their staff like human beings" - Extracts from Workplace Revolutions - the Sydney Morning Herald 1 October 2002.

'Adapting the workplace'

One of the most significant changes in accommodation relates to corporate real estate and the increasing recognition of the significant value that property/accommodation can bring to a company's business and bottom line.

Real estate strategy

Real estate is increasingly viewed by senior management as a strategic asset, one that can add significant value to a company's business plan and bottom line. This shift in senior management's perception is driving many of the changes in how the firm's real estate portfolio is being used.

As more companies recognise that real estate is a competitive asset, they will change their corporate real estate strategy to reflect this new understanding.

More and more corporate real estate departments, for example, will partner with the human resources, finance and technology departments, and those partnerships will drive real estate decisions.

Using real estate as a competitive asset, many companies will adopt a strategy known as disaggregation, which uses today's improved transportation, logistics technology, and telecommunications to decentralise once-consolidated functions and relocate them to the optimal site for each activity.

The following diagram shows some of the different real estate strategies that can be adopted:

 

The following extracts are from "The future is now: transforming corporate real estate" Andersen:

"Disaggregation (or DISPERSED or DISTRIBUTED portfolio strategies) allows a corporate real estate department to use a single country or the globe as a location menu, placing each function where it makes the most strategic and economic sense…"

"A second and critical real estate strategy is accountability. In the future individual business units will be held more responsible for their own real estate usage and costs."

 

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